NO FOREIGN ACCENTS! Monthly Remote Computer Support, Maintenance, Troubleshooting and Lessons From an American for United States Residents for English Language Speakers and Listeners I've had enough and I have the skills to do something about it! ALL of my in home computer clients here in Honolulu Hawaii has had to call technical support at some point AND COULDN'T UNDERSTAND THE OUTSOURCED FOREIGN TECHNICAL SUPPORT PERSON! I'm Rick Kirkham. Born and raised SPEAKING ENGLISH in Illinois living in Honolulu with my wonderful family. I'm a former dual certified teacher and have been in computers since 1993. I'm a self-employed full time in home computer, tablet and smart cell phone tutor here in Honolulu Hawaii. I'm one of the best, thanks to God's gifts, computer virus removal specialist on Oahu. I and my staff do mobile computer, tablet and smart cell phone repairs and lessons for all of Oahu. Honolulu Hawaii and all of Oahu call or text 808.224.1870 Why I'm Offering Monthly Remote Computer Support, Maintenance, Troubleshooting and Lessons for English Speaking U.S. Residents ENOUGH! I will utilize my teaching and computer technical skills to: Frequently Asked Questions for English Speaking Remote Computer Support, Maintenance, Troubleshooting and Lessons for U.S. Residents Okay, Rick Help Me Keep My Computer Fast and Virus Free. What Do I Do? I Need Your Help... Why I'm Offering Monthly Remote Computer Support, Maintenance, Troubleshooting and Lessons for English Speaking U.S. Residents When one of my remote computer support, maintenance and troubleshooting computer clients texted me from the mainland with a problem with getting his mileage from an airline's website I heard the all too common story.... He couldn't understand the outsourced foreign technical support person. My own mother had the same problem. My sweet mother didn't want to "bother me" so she called technical support for her new computer out of the box and couldn't even turn it on. She couldn't understand what the technical support man was saying. This happened with three different tech support people outsourced by the computer manufacturer who, as most major manufacturers do, outsource to foreign countries instead of providing jobs for English speaking technical support staff whose heavy accents make it impossible for those who need help to get the help they need! Back to Menu ENOUGH! It's time for American English speaking people to support American English speaking people since some of these big "American" manufacturers don't seem to want to. I will utilize my teaching and computer technical skills to: Remotely scan your computer to remove : Computer viruses Spyware Malware Unwanted programs Every one to four months depending on how you use your computer (don't worry I can determine your needs based on experience) Install new software Do security updates Remove fake security updates Consult with you on most technical topics in plain English Teach you on most technical topics in plain English Back to Menu Frequently Asked Questions for English Speaking Remote Computer Support, Maintenance, Troubleshooting and Lessons for U.S. Residents Are you available 24/7? No, I'm an American small business with a small well paid American staff. We have our customers, but we also have our own lives and families. Can I call you or your remote computer support staff anytime of the day or night? Call me between 9am and 5pm Hawaii time. Text me if it's late and I'll get back to you asap. Do I get a free month? As soon as you talk to my landlord about giving me a free month :-) I often run into scam remote computer support outfits dropping viruses into the victim's computer during the trial or near the end of the contract. Is there a contract? Contracts are to keep people your clients who do not want to be your clients. Cancel whenever you like. What type of lessons can you give remotely? About anything. I've been in computers a long time and I'm a dual certified teacher. If you're a senior citizen I spent 20 years in the hearing aid industry working mostly with seniors teaching them how to use their high tech hearing aids. I was also in charge of the company computers and website. Back to Menu Okay, Rick Help Me Keep My Computer Fast and Virus Free. What Do I Do?